Privacy policy

Last updated: May 25, 2026

RenewIT Hub Inc. (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us, in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and shipping address when you place an order
• Payment information processed securely through our payment processors
• Account information if you create an account with us
• Communications you send us, including customer service inquiries

We also automatically collect certain information when you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

How we use your information

We use the information we collect to:

• Process and fulfill your orders, including shipping and customer service
• Send you order confirmations, shipping updates, and warranty information
• Respond to your inquiries and provide customer support
• Improve our website, products, and services
• Send you marketing communications (with your consent)
• Comply with legal obligations and protect our rights

Information sharing and disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our website and conducting our business (e.g., payment processors, shipping companies)
• Professional advisors such as lawyers and accountants
• Government authorities when required by law

All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Data retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is typically retained for 7 years to comply with tax and accounting requirements.

Your rights

Under PIPEDA, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your information (subject to legal retention requirements)
• File a complaint with the Privacy Commissioner of Canada

To exercise these rights, please contact us at sales@renewithub.com or +1 289 242 3501.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and tracking

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

Contact us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: